CRM (Customer Relationship Management) is a software or system used to manage customer interactions, sales, support, follow-ups, and business communication in one place. It helps companies organize customer data, improve customer service, track leads, and increase productivity. Popular CRM tools are used by startups and large companies to build better relationships with customers and grow their business efficiently.
Vinay Shankar
CRM (Customer Relationship Management) is a technology used by businesses to manage interactions with customers and potential clients. It helps store customer data, track sales, manage support, automate follow-ups, and improve communication. CRM systems increase productivity, improve customer satisfaction, and help businesses grow by organizing all customer-related activities in one place.
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